FAQ

Here are some of the frequently asked questions we get via Instagram and Email

Where do you deliver to?

Full information on our local South Wales delivery service https://tymelinbakery.com/delivery/


Where is your shop?

Unit E5,
Usk Vale Park,
Cwmoody,
Pontypool
NP4 0JL
Directions: Enter Usk Vale Park off the roundabout, take the first left and immediate right.
Google Maps Link : https://goo.gl/maps/vygLL3eAuEyusS8F7


I can only see the Click & Collect option at the checkout or basket section

The postcode you have entered may not be in our list of local postcodes we currently deliver to. Full information on our local South Wales delivery service https://tymelinbakery.com/delivery/


How does Click & Collect work?

Once you have brimmed your basket full of our baked goods, proceed to the basket and select “Click & Collect”.

Continue to the checkout and complete the billing information. Immediately below this section you will see a section entitled “Collection”.

Select your desired collection date. (Note : This will be a minimum of 2 days from your time of ordering and a maximum of 14 days in advance.

Once you have successfully selected your collection date you can now select a time slot. (Note : There is a limit on the maximum number of orders per slot, so your preferred slot may be unavailable)

That’s it, complete your payment and please arrive within the selected date and time slot.


Terms & Conditions

View our Terms & Conditions https://tymelinbakery.com/terms-conditions/