FAQ

Here are some of the frequently asked questions we get via Instagram and Email

What times can I collect?

You will choose an hour slot to pick up your goodies. This will be between 9 and 4 at every location.

Is there a minimum spend?

Yes. There will be a minimum spend limit of £15

Will you still be open for regular customers?

Yes. But to ensure you get everything you want to celebrate with your families (or eat in secret) we strongly suggest you pre-order through the website for these two weeks.

Will you have any new products?

Yes!! Wait and see what appears in the online shop 👀

What about croissant bombs?

Yes! The cult classic croissant bombs will be available for pre-order.

Are you doing gift vouchers this year?

Most definitely! They will be available in the online shop so you can give the gift of Ty Melin this Christmas.


Where are your shops?

Tŷ Melin Bakery Shop,
Unit E5,
Usk Vale Park,
Cwmoody,
Pontypool,
NP4 0JL
Google Maps : https://goo.gl/maps/GaK397vZ7qP4VTxQ8


Ty Melin Bakery,
49 Wellfield Road,
Cardiff
CF24 3PA
Google Maps : https://goo.gl/maps/5WgqApmmmjWtHGCm7


Tŷ Melin Bakery
Bayscape,
Watkiss Way,
Cardiff Marina,
Cardiff.
CF11 0SY
Google Maps : https://goo.gl/maps/a7WCLZJc2hHSBSo16
Directions:


How does Click & Collect work?

Once you have brimmed your basket full of our baked goods, proceed to the basket and select “Click & Collect”.

Continue to the checkout and complete the billing information. Immediately below this section you will see a section entitled “Collection”.

Select your desired collection date. (Note : This will be a minimum of 2 days from your time of ordering and a maximum of 14 days in advance.

Once you have successfully selected your collection date you can now select a time slot. (Note : There is a limit on the maximum number of orders per slot, so your preferred slot may be unavailable)

That’s it, complete your payment and please arrive within the selected date and time slot.


Terms & Conditions

View our Terms & Conditions https://tymelinbakery.com/terms-conditions/